Privacy Policy – POPIA Compliance

Effective Date: july 2025
Business Name: Thembi S Design
Registration Number: 2022/403146/07
Contact: thembithatego@gmail.com | 076 091 7036

At Thembi S Design, we respect your privacy and are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

When you interact with us, we may collect the following personal information:

• Your name and surname

• Contact details (phone number, email address, physical address)

• Order details, measurements, and preferences

• Payment details (if applicable)

2. How We Use Your Information

Your information is used only for the following purposes:
✅ To process and deliver your clothing orders
✅ To communicate with you about fittings, updates, and promotions
✅ To improve our services and customer experience
✅ To comply with legal or regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
We will only share your information with trusted service providers (such as couriers) when necessary to complete your order.

4. Your Rights

Under POPIA, you have the right to:
✔ Request access to the personal information we hold about you
✔ Ask us to correct or update inaccurate information
✔ Object to the processing of your information in certain cases
✔ Request deletion of your personal data when it is no longer needed

5. Security Measures

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
Your data is stored securely and only accessed by authorised personnel.

6. Retention of Information

We retain your information only for as long as it is necessary to fulfil the purposes outlined above or as required by law.

7. Contact Us

If you have questions about this privacy policy or would like to exercise your rights, please contact us:
📞 076 091 7036
📧 thembithatego@gmail.com